WE ARE HERE TO SERVE YOU.
We became property managers by necessity. As a long-time owner of different hotel properties around the country, we were constantly challenged by the difficulties involved in finding a company able to best represent our interests on the ground and found that we were constantly forced to divert resources to manage things ourselves.
What we ultimately decided to do was create a series of owner-centric systems designed to manage our diverse portfolio in a way that maximized efficiency and profitability while accounting for each property's unique attributes.
Terrapin is committed to the highest standards in our industry and operates each of our hotels accordingly with a balanced approach to include excellent financial results, a comprehensive focus on superior guest satisfaction and long term team member retention.
We provide impactful hands-on support to ensure achievement of the highest levels of guest service and profitability for our investors. Our experienced team of hotel professionals offer best-in-class service within each of the major brands we operate under including Starwood & Marriott, Hilton, Choice, and IHG.
We believe in a strong partnership with owners and offer generous contractual term agreements ranging from 1 to 3 years with corresponding performance clauses.
When you hire Terrapin, you engage a company that thinks the same way you do; one that understands your priorities and concerns and is able to protect your interests.
Please contact us for more information related to our annual management fee structure.